“...support team resolved it in under an hour, genuinely impressed...”
AI brand & reputation monitoring
Know the moment your brand's reputation shifts - not a week later.
Kenaura tracks what is being said about your brand across reviews, social and news in real time, scores sentiment automatically and alerts you the moment something spikes.
Listening across
- Review sites
- Social platforms
- Forums & communities
- News outlets
- Blogs & publications
- Q&A threads
- App store reviews
- Public comments
The problem
By the time you notice a complaint trend, it's already a pattern.
Mentions are scattered across a dozen platforms no one checks daily.
Reviews live in one place, complaints in another, press in a third. Nobody owns the full picture, so the signal sits unread.
Sentiment reports arrive weekly. Reputation moves in hours.
A Friday summary describes a Monday problem. By then the thread has been shared, quoted and picked up.
One complaint trend, two response times
Illustrative scenario
How Kenaura works
A loop that never clocks out.
Four stages run continuously for every brand you track. Nothing waits for a weekly export.
- 01
Listen
Kenaura continuously pulls mentions from reviews, social platforms, forums and news sources into one feed.
- Review sites1,284
- Social platforms1,611
- Forums & communities512
- News & blogs377
- 02
Score
Every mention is scored for sentiment and tagged by topic automatically, the moment it arrives.
71% positive 18% neutral 11% negative- Support
- Pricing
- Delivery
- Product quality
- Billing
- 03
Detect
Unusual spikes in volume or shifts in tone trigger an alert the moment they cross a threshold.
Alert threshold - 04
Respond
Your team sees exactly what is driving the shift and can act before it spreads.
Negative spike: Pricing
High14 posts in 2 hours mentioning a renewal price change. 3.2x the 7-day baseline.
What is driving it
- renewal price
- no notice
- cancel
- annual plan
What the AI actually does
Clear about the work, and the limits.
Kenaura surfaces and scores what people are saying. The decision on how to respond always stays with you.
What it does not do
- Post, reply or comment on your behalf
- Take any public action without your team
- Promise to capture every mention on every platform
Aggregates every mention into one continuous feed
Review sites, social platforms, forums and news arrive in a single stream, de-duplicated and tagged with their source.
Runs automatically for every tracked brand
Scores sentiment and clusters mentions by topic
Each mention is marked positive, neutral or negative and grouped into themes like pricing, support and product quality.
Runs automatically for every tracked brand
Detects statistically unusual spikes and raises alerts
Volume and sentiment are compared against each brand's own baseline, so alerts reflect a real change rather than a busy day.
Runs automatically for every tracked brand
The platform
Five modules, one view of your reputation.
Each module works on the same scored mention stream, so what you see in an alert matches what leadership sees in a report.
Built for
Two teams who can't afford to find out late.
Continuous
0
source families monitored: reviews, social, forums and news
Real-time
0
sentiment states scored on every mention as it arrives
Always on
0/7
listening with no weekly export or manual refresh
Multi-source
0
connected modules working from one mention stream
Try a brand check
- Review sites
- Social platforms
- Forums
- News & blogs
