“...support team resolved it in under an hour, genuinely impressed...”
Reports & Dashboards
One live view for the team, one digest for everyone else.
The dashboard shows what is happening now. The weekly digest shows what changed and why. Both read from the same scored mentions, so the numbers never disagree.
Live dashboard · sample brand
Last 7 days All sources All topics
Mentions
3,784
+12% vs prior week
Positive share
71%
+3 pts
Negative share
12%
-1 pt
Open alerts
2
1 high, 1 medium
Volume by hour
Alert threshold
Sentiment
71% positive 17% neutral 12% negative
Top topics
- Support412 mentions
- Pricing286 mentions
- Product quality251 mentions
- Delivery174 mentions
- Onboarding96 mentions
Weekly digest
The report leadership actually reads.
Delivered by email on the day you choose. Short enough to read in two minutes, specific enough to act on.
Headline numbers with week-over-week change
What drove the biggest shift, in one paragraph
Alerts raised and how each was resolved
Top positive and negative mentions, linked to source
Competitor comparison where benchmarking is enabled
Weekly reputation digest · sample
Sentiment up 3 points. Pricing is the one to watch.
3,784
Mentions
71%
Positive
5
Alerts
Support praise continued after the new chat hours. Negative mentions concentrated on the renewal price change, peaking Tuesday afternoon.
Pricing: negative share 44%, up from 31%
Export & share
Take the data wherever it needs to go.
PDF reports
Presentation-ready summaries for leadership meetings and client reviews.
CSV export
Raw mentions with source, sentiment, topic and timestamp for your own analysis.
Scheduled delivery
Digests sent weekly or monthly to the recipients you choose.
Shareable views
Save a filtered dashboard and share it with teammates on the same workspace.
Report by segment
Build reports for one source family, one topic or one product line.
Multi-brand overview
On Growth and Agency plans, see every brand's health on one screen.
Questions
Reporting FAQ
Who can receive the weekly digest?
Anyone you add as a recipient, whether or not they have a Kenaura login. That keeps leadership and stakeholders informed without extra seats.
Can reports carry our own branding?
Client-facing reports on the Agency plan can be prepared for each client brand, so agencies can share them directly.
How far back can reports go?
Reports can cover any period within your plan's data retention window. The Data & Sources page explains how retention works.
Keep exploring
The rest of the monitoring loop
Listening now
Your next reputation shift is already being written.
Point Kenaura at your brand and the first mentions start flowing into your feed, scored and grouped, the same day.